Privacy Policy – Pore Refine
Effective Date: December 2024
1. Introduction
Welcome to Soluumina.com (operated by Vicious Candy). Your privacy is of utmost importance to us. This policy explains how we collect, use, and protect your personal data when you use our website.
2. Data We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and shipping address provided during checkout.
- Payment Information: Billing details (secured by third-party payment gateways; we do not store this information).
- Technical Information: IP address, browser type, and cookies for website analytics and performance.
3. Purpose of Data Collection
We use your data for:
- Order Processing: To fulfill and ship your order.
- Customer Support: To assist you with inquiries or complaints.
- Marketing: Sending special offers or updates, only with your consent.
- Website Improvement: Enhancing user experience through analytics.
4. Data Sharing
We respect your privacy and do not sell your data. However, we may share information with:
- Service Providers: Payment processors, shipping partners, or email marketing platforms.
- Legal Authorities: If required to comply with legal obligations.
5. Cookies
We use cookies to:
- Improve website performance.
- Track browsing behavior to personalize your experience.
You can manage your cookie preferences through your browser settings.
6. Data Retention
We retain your data for a maximum of 1 year unless a longer retention period is required by law or necessary for ongoing customer support.
7. Your Rights
Under GDPR and relevant laws, you have the right to:
- Access your data.
- Rectify or update your information.
- Request the deletion of your data.
- Opt-out of marketing communications.
To exercise these rights, email us at: shop@soluumina.com.
8. Data Security
We implement strict security measures (SSL encryption, secure databases) to protect your personal information. However, no method of online transmission is 100% secure.
9. International Data Transfers
We do not transfer data outside of the European Economic Area (EEA).
10. Policy Updates
We may update this privacy policy periodically. Changes will be communicated via email or through a notice on our website.
11. Contact Us
If you have questions about this policy or how your data is handled, please contact:
Soluumina
Email: shop@soluumina.com
Website: soluumina.com